Shipping policy

  • Orders are normally processed within 1–2 business days, excluding weekends and public holidays. Free standard shipping is available for eligible orders delivered within the United States. Standard delivery is estimated to take 3–7 business days after dispatch. Delivery times are estimates and are not guaranteed.
  • When tracking information is available, it will be sent to the email address used at checkout. Tracking may take up to 48 hours to become active.
  • Customers are responsible for providing a complete and accurate shipping address. Contact [SUPPORT EMAIL] immediately if an address needs to be changed. We cannot guarantee address changes after fulfillment begins.
  • If a package is significantly delayed, lost, or arrives damaged, contact us with your order number. For damaged shipments, include photos of the product and packaging. We will assist with the carrier investigation and provide an appropriate resolution.
  • We ship only to destinations available during checkout. International customers, when international shipping is offered, are responsible for applicable customs duties, import taxes, and fees.