Terms of Service

EFFECTIVE DATE: June 1, 2022

This Privacy Policy describes how Acemining (“we”, “us”, or “our”) collects, uses, shares, and protects your personal information when you visit or make a purchase from aceminingus.com (the “Site”), or when you interact with us through SMS, WhatsApp, or other digital channels.

1. Personal Information We Collect

We collect both information you voluntarily provide and information automatically collected through technologies.

1.1 Information You Provide:

  • Name, email address, phone number, shipping and billing address

  • Payment information (e.g., credit card, PayPal)

  • Comments, reviews, photos, or other content you submit

  • Survey responses, preferences, and feedback

1.2 Information We Automatically Collect:

  • Device data: IP address, browser type, operating system, time zone, referring URL

  • Usage data: pages viewed, actions taken, search terms

  • Cookies, web beacons, and pixel tags (e.g., Google, Meta)

We use Shopify and tools like Google Analytics and Meta Pixel to collect device and behavioral data.
For more details:
https://www.shopify.com/legal/privacy
https://www.google.com/policies/privacy/

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate with you (order updates, support, promotions)

  • Improve our website and services

  • Detect and prevent fraud

  • Personalize content and marketing

  • Send SMS/WhatsApp updates if you opt in

3. Sharing Your Information

We may share your information with:

  • Service providers (Shopify, payment processors, warehousing, shipping partners)

  • Advertising and analytics partners (Meta, Google)

  • SMS/email marketing platforms (Klaviyo, SMSBump)

  • Legal authorities when required

  • Successor entities in the event of a merger, acquisition, or asset sale

We do not sell your personal information for monetary compensation.
Some disclosures (e.g., for ad targeting) may be considered “sharing” under certain privacy laws.

4. Behavioral Advertising

We use tracking technologies to serve personalized ads. You can opt out:

5. Text & WhatsApp Messaging Terms

By providing your phone number and opting into SMS or WhatsApp, you agree to receive:

  • Order notifications

  • Abandoned cart reminders

  • Promotions and marketing messages

Message frequency may vary. Message and data rates may apply.

To opt out:

Your number may be shared with telecom providers solely to deliver messages.

6. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access, update, or delete your data

  • Withdraw consent for marketing

  • Object to certain processing

  • Request data portability

To exercise rights, contact: support@aceminingus.com

7. Cookies & Tracking

We use cookies for:

  • Website functionality

  • Analytics

  • Personalized ads

You may control cookies via your browser settings or visit:
http://www.allaboutcookies.org

8. Data Retention

We retain data as long as necessary to fulfill purposes outlined in this policy or to comply with legal obligations. You may request deletion at any time.

9. Security

We implement reasonable security protections.
However, no method of transmission or storage is 100% secure. Please protect your account credentials.

10. Children’s Privacy

We do not knowingly collect data from individuals under 16.
If such data is discovered, we will delete it promptly.

11. International Transfers

If you access the Site from outside the United States, your data will be transferred to and processed in the U.S.
By using the Site, you consent to this transfer.

12. Do Not Track

We do not adjust data collection practices based on browser-generated DNT signals.

13. Updates to This Policy

We may revise this Policy periodically. Updates will appear on this page with the new effective date.
Continued use of the Site constitutes acceptance.

14. Contact Us

For privacy-related questions or requests:
Email: support@aceminingus.com

15. Additional Information for California Residents (CCPA)

California residents may have rights to:

  • Know what data we collect

  • Request access or deletion

  • Opt out of “selling” or “sharing” personal data

To exercise your rights, contact: support@aceminingus.com

We do not knowingly sell or share data of users under 16.